PSA Behavioral Health Agency

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Certified Peer Support Specialist/Driver-PT 25-28 hours/week

at PSA Behavioral Health Agency

Posted: 2/4/2019
Job Status: Part Time
Job Reference #: 965939

Job Description


 Job Summary

The primary work environment is a psychosocial rehabilitation art program (PSA Art Awakenings). The purpose of the Recovery Support Specialist position is to use experience to help other individuals and family members receiving services, to act as a guide in interactions with the behavioral health system and to work together and inspire hope for a better future. The Recovery Support Specialist works independently as well as with the PSA clinical team to assist individuals receiving services in developing skills and competencies needed to help them become successful in building a personal support network, living and having a meaningful activity and/or working or volunteering in the community. In collaboration with the individual served, the Recovery Support Specialist coordinates opportunities and services with internal and external clinical teams, family members, and other key stakeholders.

Essential Functions

  •  Provides services to Title XIX (seriously mentally ill (SMI), general mental health (GMH), general mental health and substance abuse (GMH/SA)) and Non-Title XIX youth and/or adult populations.
  •  Listen to the needs of the individual.
  •  Provide mentoring and inspire hope through the individual’s recovery journey.
  •  Engage individuals, family members, and key stakeholders.
  •  Work independently as well as part of a team.
  •  Provide support and rehabilitation services as defined in the Covered Services Guide
  •  Provide rest and relief for caregivers/guardians requesting respite services by taking adult participants out in the community.
  •  Complete documentation that supports the services being provided and that illustrate the individual’s recovery experience.
  •  Provide In Home/Out in the community services by teaching participants living/coping skills.
  •  Advocate for and with the individual and family.
  •  Provide ongoing support by listening, helping the individual communicate what is or isn’t working, and when appropriate, meet with clinical staff and supervisors to improve quality of processes.
  •  Assist with and identify supports available in the community and help the person connect with them.
  •  Provide transportation to and from the program site and community resources/events, when needed.
  •  Facilitate skill building and other classes.
  •  Participate in staff and management meetings, as requested.
  •  Other duties as assigned.

Qualification Requirements

  •  Have past or current experience receiving behavioral health services.
  •  Have the experience and education of a Behavioral Health Paraprofessional (BHPP) as defined by the DHS Behavioral Health Services Agencies Licensure R9-20-204, which is an:
    • Associate’s Degree in a human services field or a high school diploma/GED certificate PLUS six weeks of behavioral health work experience in an agency, to an individual, or in a field related to behavioral health
  •  Certified as a Peer or Recovery Support Specialist. Willingness to share lived recovery experience with participants and staff.
  •  Experience providing support and rehabilitation services to persons with a SMI a plus.
  •  Bilingual preferred but not required


  •  Five-year motor vehicle report free of any major violations.
  •  Valid Arizona driver’s license or other state with ability to obtain Arizona license within thirty (30) days of hire.
  •  Current certifications in CPR and First-Aid or ability to obtain prior to hire date.
  •  Current Fingerprint Clearance Card or ability to obtain within ninety (90) days of hire.
  •  Copy of highest degree obtained (High School Diploma, College Degree, or transcription showing graduation date.)

Knowledge of:

  •  Behavioral health assessment and rehabilitation.
  •  Principles and methods of psychosocial rehabilitation.
  •  The special needs and characteristics of the client population.
  •  Interest and experience in art, a plus.
  •  Prevention of violent behavior or behavior harmful to the individual or others.
  •  Provision of behavior management in crisis situations.
  •  Recognition of indications, common side effects, reactions and interactions of medications commonly used by the client population.
  •  How to access resources for assistance.
  •  Documentation of client activities and progress according to accepted professional and agency standards.


  •  Excellent interpersonal and communication skills.
  •  Proficiency in group process and group facilitation.
  •  Active listening and supportive feedback skills.
  •  Proficiency in understanding the Recovery Principles and the process of Recovery including WRAP.
  •  Ability to organize projects, prioritize workflow and complete multiple tasks simultaneously and accurately.
  •  Capable of using judgment and tact in dealing with individuals and family members.
  •  Ability to maintain confidentiality.
  •  Ability to engage and work with others from diverse backgrounds.
  •  Proficiency in promoting client responsibility, mastery and to recognize symptom exacerbation.
  •  Ability to be creative, energetic, flexible and to serve as a healthy role model for staff and clients.
  •  Competence in providing behavior management and activity supervision.
  •  General computer literacy using Microsoft products and other related software.
  •  Ability to learn new software in a timely manner.

Physical Requirements


  •  Must be able to lift and carry boxes/packages up to 50 pounds as needed.
  •  Must be able to push and pull file cabinet/desk drawers open and closed daily

Body Positions/Movements: 

  •  Sits in a chair at a desk for extended numbers of hours each workday; moves from office to office.
  •  Must be able to retrieve items/supplies on overhead shelves and bend/stoop to reach files, supplies and items located in bottom cabinets.
  •  Be able to drive and transport clients when needed.

For Drivers:

  •  Assist adults to enter and exit the transportation vehicle.
  •  Ability to stand and walk, climb stairs, accompany individuals to and from their destinations.
  •  Sit in chair at a desk and/or a vehicle for extended numbers of hours each workday.
  •  Ability to drive the company vehicle.
  •  Have specific vision abilities that include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus during day and night driving.

Hand Use/Sense: 

  •  Manual dexterity sufficient to use calculator, telephone, keyboard and various office machines on a daily basis and be able to write.
  •  Must be able to communicate both in person and on the telephone, enter information on the computer and read various instructions.
  •  Be able to read numbers, reports, and computer terminals.

Mental Requirements

  •  Must be able to analyze many variables and choose the most effective course of action.
  •  Personal maturity is an important attribute.
  •  Must be able to resolve problems, handle conflict and make effective decisions under pressure.
  •  Ability to give, receive, and analyze information, prepare written materials, and articulate goals and action plans.
  •  Ability to do simple math calculations, input data into the computer, and analyze data as requested.
  •  Must be able to apply problem solving and follow protocols as explained in the event of a vehicle emergency or medical emergency with passenger.
  •  Must be able to recognize when participant may be in need of additional support or assistance from clinical staff.

Equipment to Be Used

  •  Must be able to operate computer and other general office machines such as fax, calculator, telephone, copy machine, etc.

Working Conditions

  •  Works in a typical office setting; also works in various out-of-office settings including schools, CM sites, and client homes.
  •  Must be able to maintain a flexible work schedule, to include weekends or evenings that will accommodate the needs of the populations receiving services from PSA Art Awakenings.

PSA Behavioral Health Agency is a private, non-profit behavioral health agency dedicated to the treatment and recovery of individuals with mental health challenges who may also suffer from substance abuse, trauma, and/or other behavioral health issues. PSA Art Awakenings is a psychosocial rehabilitation program in a therapeutic open art studio environment. Studios throughout Arizona offer therapeutic programs in a supportive setting to promote mental health, personal growth and recovery, vocational training, and physical wellness through the performing and visual arts.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!