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Supervisor Transportation Unit- Broward
ChildNet, Inc. is a private, not-for-profit community-based care (CBC) agency servicing Broward and Palm Beach County. We are contracted with the State of Florida, Department of Children and Families, to provide case management support to abused, abandoned, and neglected children. ChildNet is nationally accredited by the Council on Accreditation (COA) and employs over 450 staff at its location in Ft Lauderdale and West Palm Beach, Florida.
Job Summary: This position supervises the day-to day operations of the Support Services staff which includes the Transportation Unit and the Medical Unit to ensure established outcome measures, service and quality standards are met, exceeded, and maintained.
Coaches and supervises the Child Advocate Assistants to ensure safe and expeditious delivery of services in accordance with Florida Statutes, Administrative Code, COA standards, and ChildNet’s policies and procedures by:
- Monitoring the quality and productivity of the work of unit personnel. Prepares various documentation and reports for management.
- Coordinating with other departments, consultants and other agencies to ensure timely and comprehensive implementation of department functions. Confer with internal and external entities as needed to assist in resolution of identified concerns or complex issues.
- Ensuring effective communication between all of ChildNet staff, children, families and community stakeholders.
- Maintaining current knowledge of legislative changes, issues, trends and developments relevant to child welfare practices for application to functional areas under charge to ensure compliance.
- Responding and providing resolutions to inquiries and concerns from clients, the community and other departments.
- Dispatching transportation requests assigning staff and equipment to provide efficient use of time and resources.
- Supervising and evaluating performance of staff to ensure compliance with all applicable regulatory standards and operational guidelines
- Assuring that staff meet or exceed the performance measures and productivity goals established by the Company.
- Identifying staff performance deficiencies and provides input for training and staff development plans, e.g., certifications, knowledge, skills and ability.
- Conducting periodic vehicle inspections; observes deficiencies in maintenance or operations; coordinates implementation of appropriate actions for resolution; ensures compliance with required/regulated operational standards.
- Maintaining accurate records and logs regarding tasks and projects, e.g., transportation requests, work orders, time sheets, credit cards, equipment maintenance. Provides reports and statistical data as needed.
- Ensuring staff adherence to safety and accident prevention standards and regulatory guidelines.
- Completing performance appraisals for employees. Identifies and counsels’ employees that do not perform their duties or conduct themselves in accordance with ChildNet’s policies using the corrective action process.
- Recognizes respects and responds to the unique, culturally-defined needs of others served.
The items listed above are intended to provide an overview of the essential functions of the job. This is not an exhaustive list of all functions and responsibilities that the position may be required to provide.
Skill / Requirements
* Associates degree or higher degree in related field.
* Three (3) years progressively responsible experience in child welfare; or an equivalent combination of education, training and/or experience.
* Possess intermediate or better computer skills.
* Able and willing to work with diverse client population.
* Must have valid Florida Driver's License/ CDIA helpful
Fostering Teamwork: As a team member, the ability and desire to work cooperatively with others on a team; as a team leader, the ability to demonstrate interest, skill, and success in getting groups to learn to work together.
Empowering Others: The ability to convey confidence in employees' ability to be successful, especially at challenging new tasks; delegating significant responsibility and authority; allowing employees freedom to decide how they will accomplish their goals and resolve issues.
Managing Change: The ability to demonstrate support for innovation and for organizational changes needed to improve the organization's effectiveness; initiating, sponsoring, and implementing organizational change; helping others to successfully manage organizational change.
Developing Others: The ability to delegate responsibility and to work with others and coach them to develop their capabilities.
ChildNet is committed to equal employment opportunity for all applicants without regard to race, sex, age, religion, color, disability, national origin or ancestry, citizenship status, genetic information, marital status, veterans status or military service obligation, medical condition, sexual orientation, or gender identity or expression and any other status protected by applicable law. Including Title VII of the Civil Rights Act, Section 504 of the Rehabilitation Act of 1973, the Americans with Disabilities Act, and CFOP 60-10, Chapter 4. ChildNet is also a Drug-Free Workplace (DFWP).